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SPA RECEPTIONIST

As a receptionist and spa team member, you will give confidence to others and empower them to feel good in their skin through your knowledge of our body treatments, massages, makeup, facial services and more. You will be the first person that clients interact with and the first impression to new clients. 

LMLA SHOP

Receptionist Job Description

At LMLA receptionists help create an environment and culture that enables us to fulfill our mission of providing exceptional client service. We’re currently seeking an enthusiastic professional to fill this full-time role and rise to the challenge. 

 

The ideal candidate is an extremely detail-oriented and personable multitasker who has experience as a receptionist in a fast-paced spa setting. This person will bring resourcefulness, organization, and stellar communication skills to the desk. With a knack for keeping cool under pressure and juggling complex schedules, the receptionist will be counted on to help us grow our business.

Note:  This Job Is For Serious Inquiries Looking To Make LMLA Their Main Employer!

Objectives Of This Role

  • Optimize front desk operations and oversee internal processes, supplies, and equipment.

  • Coordinate external resources and vendors, nurturing relationships and upholding best practices.

  • Generate a positive impression of LMLA by welcoming visitors, responding to requests, and supporting team members.

  • Encourage efficient workflow, communications, and front desk operations on a daily basis.

  • Recognize issues requiring immediate attention, and communicate to leadership any deviations from standard procedure.

Responsibilities

  • Administrative Work 

  • Answering Telephones Promptly & Professionally 

  • Greeting Clients To LMLA Standards 

  • Maintaining Cleanliness and Organization 

  • Laundry Management 

  • Appointment Booking, Canceling, Rescheduling

  • Assist In Managing Inventory 

  • Assist In Payroll & Scheduling Management 

  • Answering Questions/Customer Management 

  • Filing and Maintaining Documents/Records

  • Maintain A Clean and Stocked Reception Area 

  • Possibly Assisting In Event Planning 

Required Skills and Qualifications

  • 1 Year Customer Service Experience

  • Communications Skills

  • Problem Solving Skills 

  • Data Entry Skills

  • Self Starter

  • Dependable

  • Professionalism 

  • Work Well Under Pressure 

  • Ability To Calculate Figures and Amounts Such As Discounts, and Commissions

  • Ability To Handle Clients Concerns 

  • Ability To Stand, Sit, Walk, Reach, Climb and Lift Up To 50 pounds

  • Adequate Telephone Skills 

  • Multitasking Skills 

  • Interpersonal Skills 

  • Willingness To Learn About All Products/Services 

  • Valid Drivers License and Own Form of Transportation

Preferred Skills and Qualifications

  • 1 Year Receptionist Experience

  • Basic Social Media Knowledge 

  • Organization Skills

  • Empathetic Skills 

  • Attention To Detail 

BENEFITS AND PERKS

$15/Hr With Room For Growth/Over Time

FREE LMLA

VIP Membership

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Discounts On

Services and Products

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Career Development

and Mentorship

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