Cancellation Policy

In order to secure your time and ours, an email and card must be on file to book any service. • All services up to $50 are required to be paid in full at the time of booking. • All services $51+ require a 50% deposit at the time of booking. • All Deposits are NON-REFUNDABLE! • All Deposits are TRANSFERABLE up to 1 time ONLY in a 12 month calendar! * LMLA reserves the right to request a deposit for any service at our discretion 24 HOUR NOTICE POLICY: Clients MUST give a 24 hour advance notice to cancel or reschedule an appointment for services that are LESS than 60 minutes in the duration of being serviced. Clients who give notice -before 24hrs- to cancel or reschedule an appointment, can TRANSFER their appointment/deposit ONE TIME ONLY in a 12 month calendar. Late Cancellations thereafter -after 24hrs- for these booked appointments will be charged a 25% Non-Refundable Late Cancellation fee of booked service/s cost. -NO EXCEPTIONS 48 HOUR NOTICE POLICY: Clients MUST give a 48 hour advance notice to cancel or reschedule an appointment for services that are 60 minutes or MORE in the duration of being serviced. Clients who give notice -before 48hrs- to cancel or reschedule an appointment, can TRANSFER their appointment/deposit ONE TIME ONLY in a 12 month calendar. Late Cancellations thereafter -after 48hrs- for these booked appointments will be charged a 25% Non-Refundable Late Cancellation fee of booked service/s cost. -NO EXCEPTIONS NO-CALL NO-SHOW + LAST MINUTE CANCELLATION POLICY: ALL No-Call/No-Show, Same Day cancellation/rescheduled appointments will be charged a 25% Late/No-Show Fee of booked service/s cost -NON-REFUNDABLE! This fee will be applied to the card on file. A payment of previously missed appointment must also be paid in full before booking again with LMLA. This also applies for same day cancellations/reschedules for services that are 60 minutes or more in the duration of being serviced. Last minute cancellations are appointments canceled or rescheduled the day of booked appointment. -NO EXCEPTIONS NOTICE- All declined cards, no-call/no-show & last minute cancellations, will be required to pay in full their previous canceled appointment before booking with LMLA and service is NOT transferable. -NO EXCEPTIONS

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